If you’ve been searching for a powerful outbound sales platform, PhoneBurner is likely on your radar.
Known for its power dialer capabilities and claim to boost sales productivity by 400%, it’s a popular choice for teams that want to eliminate manual dialing and increase live conversations.
But when it comes to PhoneBurner pricing, is it the right investment for your business?
With various plans and features, understanding exactly what you get for your money is crucial.
In this guide, we’ll break down PhoneBurner’s pricing structure, what features are included in each tier, and how it compares to other solutions on the market.
By the end, you’ll have a clear idea of whether PhoneBurner fits your budget and sales goals.
What is PhoneBurner?
PhoneBurner is a cloud-based power dialer and sales acceleration platform designed to help sales professionals reach more contacts in less time.
Unlike predictive dialers that can sometimes result in awkward pauses or dropped calls, PhoneBurner emphasizes a “no-delay” connection, ensuring that when a prospect answers, you are instantly there to speak with them.
It is widely used by:
- Inside Sales Teams
- Real Estate Agents
- Insurance Brokers
- Recruiters
- Software Sales (SaaS)
- Financial Services
The platform integrates dialing, email, and CRM functionality into a single interface, aiming to streamline the entire outreach process.
PhoneBurner Pricing Plans Overview
PhoneBurner offers three main pricing tiers: Standard, Professional, and Premium.
A few important notes before we dive into each plan:
- All plans are per-user, per-month.
- You can choose between monthly or annual billing (annual billing saves up to 20%).
- There is a free trial available to test the features before committing.
Let’s look at what each plan actually includes.
Standard Plan
Price:
- $127 per user/month (billed annually)
- $149 per user/month (billed monthly)
Free trial: Yes
Features included in the plan:
- Unlimited dialing minutes
- Local ID (use your own number)
- Basic CRM functionality
- Email tracking & open alerts
- Voicemail drop (pre-recorded messages)
- Call transfer
- Standard reports
- 1000 contacts storage
The Standard plan is a solid entry point for individual agents or small teams who need unlimited dialing power without advanced automation or complex reporting.
It covers the essentials: dialing, basic lead management, and email tracking. If your primary goal is simply to make more calls and drop voicemails efficiently, this plan delivers the core PhoneBurner experience.
However, for teams needing deeper insights or call recording, it might be limiting.
Professional Plan
Price:
- $152 per user/month (billed annually)
- $179 per user/month (billed monthly)
Free trial:
Yes
Features included in the plan:
- Everything in Standard
- Unlimited call recording
- Live call listening & monitoring
- Softphone (dial from computer)
- SmartSender (automated email follow-ups)
- Detailed reporting & analytics
- Real-time leaderboards
- Premium support
- Unlimited contacts storage
- Integration with Salesforce, HubSpot, Zoho, etc.
The Professional plan is the most popular choice for growing sales teams. It unlocks critical management features like call recording and live monitoring.
According to recent sales statistics by HubSpot, reps spend only about 33% of their day actually selling.
Tools like the Professional plan aim to fix this by automating the busy work. With unlimited contact storage and robust CRM connections, this tier is built for serious outbound operations.
The addition of “SmartSender” allows for automated post-call workflows, saving reps even more time.
With unlimited contact storage and robust CRM integrations, this tier is built for serious outbound operations that need to track performance and scale efficiently.
Premium Plan
Price:
- $169 per user/month (billed annually)
- $199 per user/month (billed monthly)
Free trial:
Yes
Features included in the plan:
- Everything in Professional
- Dedicated account manager
- Advanced onboarding & training
- Custom configuration & setup
- API access for custom integrations
- Priority support line
- Single Sign-On (SSO) capabilities
The Premium plan is designed for larger organizations or enterprises that require a tailored approach. The main value here isn’t just in software features, but in service.
Having a dedicated account manager and advanced onboarding ensures that large teams can deploy the software correctly and maximize ROI from day one.
If your business has complex workflows, strict security needs (like SSO), or requires custom API work, the Premium plan provides the necessary infrastructure and support.
The Overall Pros & Cons
PhoneBurner is a heavyweight in the power dialing space, but it’s not without its drawbacks. Here is a summary of what users typically experience.
Pros
- No “Telemarketer Delay”: The platform connects calls instantly without the pause common in predictive dialers, leading to better prospect interactions.
- Unlimited Dialing: All plans come with unlimited minutes, which is great for high-volume callers.
- Ease of Use: The interface is intuitive, allowing new reps to start dialing quickly with minimal training.
- Built-in CRM & Email: It functions as a mini-CRM with email tracking, reducing the need for multiple disparate tools for smaller teams.
- Voicemail Drop: A massive time-saver that allows reps to leave a pre-recorded message with one click while moving to the next call.
Cons
- Higher Price Point: Compared to some VoIP or basic dialer solutions, the per-user cost is on the higher end, especially for the Standard plan, which lacks call recording.
- No Multi-Line Dialing: PhoneBurner is a single-line power dialer. Teams looking for multi-line predictive dialing to churn through massive lists might find it slower.
- Integration Costs: While it integrates with major CRMs, deep custom integrations might require the higher-tier Premium plan.
- Inbound Limitations: It is primarily an outbound tool; inbound call handling features are less robust compared to full contact center software.
- Compliance Management: While they offer tools, managing strict regulations like TCPA compliance often requires manual vigilance or additional add-ons compared to some AI-first competitors.
The best alternative for PhoneBurner in terms of an AI voice agent and ringless voicemails
If your main focus is maximizing reach through AI-powered voice and ringless voicemails rather than just live power dialing, PhoneBurner might be more manual labor than you need.
That’s where VoiceDrop comes in.
VoiceDrop is built specifically for sales teams, cold outreach specialists, lead-gen agencies, recruiters, and businesses that want to reach new prospects with scalable, automated voice campaigns and ringless voicemail drops.
Starting at $95 per month, VoiceDrop lets you send up to 1,000 ringless voicemails each month. The ENTERPRISE plan also guarantees the best pricing in the market.
Features of VoiceDrop include:
- Use a phone number you already own
- 10+ active campaigns
- Voice Clone seat(s)
- Rotate phone numbers in your campaign
- Use any phone number you own to send out the RVM
- API, Zapier, Make & PhoneBurner integration access
- Voice Units Roll-over
- Multilingual support
- Multi-Attempt Delivery™
- Intelligent Voice Scaling™
You’ll get all features included in other plans, plus a 7-day free trial to see why VoiceDrop is considered the top choice for ringless voicemail software by industry experts, and how it stands out in real-world use cases.
FAQ’s
Is PhoneBurner free?
No, PhoneBurner does not offer a free plan. However, they do offer a free trial so you can test the platform before purchasing.
Does PhoneBurner charge extra for outbound calls?
No, all PhoneBurner plans include unlimited dialing minutes. You do not pay per minute for calls.
What is PhoneBurner used for?
PhoneBurner is primarily used for outbound sales, lead generation, and follow-up calls. It automates the dialing process, drops voicemails, and sends emails, allowing sales reps to talk to more live prospects per hour.
Is there a setup fee or onboarding cost?
Generally, there are no setup fees for the Standard and Professional plans. The Premium plan includes advanced onboarding and setup, which is part of the higher monthly subscription cost.
