Terms of Service

UPDATED: Dec 26, 2023

1. Introduction
   1. Welcome to VoiceDrop. This Terms of Service Agreement (“Agreement”) constitutes a legally binding contract between the entity or individual (“User” or “You”) engaging with the VoiceDrop services (“Services”) and VoiceDrop (“Company”, “We”, “Us”). 
   2. The Services include but are not limited to, voice cloning and ringless voicemail delivery. This Agreement outlines the terms and conditions governing your use of and access to the Services.
2. Service Description
   1. VoiceDrop offers a technologically advanced Service that facilitates the cloning of human voices to generate audio messages (“Cloned Voice Messages”) for delivery via a ringless voicemail system. 
   2. The Service is designed to enable personalized and direct communication through voicemail messaging, utilizing proprietary voice cloning technology.
3. Acceptance of Terms
   1. By accessing, browsing, or using the VoiceDrop platform, You acknowledge that You have read, understood, and agree to be bound by this Agreement. 
   2. These Terms may be amended, modified, or updated by VoiceDrop at its sole discretion. It is Your responsibility to review these Terms periodically.
   3. Continued use of the Service following any such modifications constitutes Your acceptance of the revised Terms.
4. Billing and Subscription
   1. Billing Structure: The use of VoiceDrop Services is quantified in units termed “Voice Units”. One Voice Unit equates to 120 characters of content in a Cloned Voice Message. Usage is rounded up to the nearest whole Voice Unit.
   2. Monthly Subscription: VoiceDrop offers various subscription plans, each providing an allocation of Voice Units per month. Usage exceeding the allocated Voice Units will be billed at an additional rate, as specified in the respective subscription plan.
   3. Payment Obligations: Subscribers are required to make timely monthly payments in accordance with the billing terms stipulated at the commencement of the subscription. Late payments may incur additional charges, and failure to pay may result in suspension or termination of Services.
   4. Refund Policy: The User acknowledges and agrees that all payments made to VoiceDrop for the use of the Services are non-refundable under any circumstances. This no-refund policy shall apply irrespective of the User’s level of usage or satisfaction with the Services provided.
5. User Obligations and Conduct
   1. Authorization and Consent for Voice Cloning and Message Delivery:
      1. The User represents and warrants that prior to utilizing the Voice Cloning services provided by VoiceDrop (“Service”), they shall obtain and maintain all necessary consents, permissions, and authorizations. This includes securing explicit permission from each individual whose voice is to be cloned (“Voice Donor”) for the creation, use, and dissemination of their voice clone.
      2. The User further agrees to provide evidence of such permissions to VoiceDrop upon request. The User acknowledges that the use of a voice clone without the express consent of the Voice Donor may constitute a violation of the Voice Donor’s rights and could lead to legal actions against the User.
      3. In addition to obtaining consent from Voice Donors, the User shall also secure explicit consent from all recipients of the ringless voicemails (“Recipients”) prior to sending any communications using the Service. The User shall ensure that this consent complies with all applicable laws and regulations regarding unsolicited communications and privacy.
      4. The User agrees to indemnify and hold harmless VoiceDrop from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from the User’s failure to obtain the necessary consents and authorizations as described herein.
   2. Compliance with Laws:
      1. The User shall use the Service in full compliance with all applicable local, state, national, and international laws, statutes, ordinances, regulations, contracts, and applicable licenses regarding the User’s use of the Service.
      2. This includes but is not limited to, adherence to laws and regulations governing privacy, electronic communications, anti-spam, and data protection. The User is solely responsible for ensuring that their use of the Service does not contravene any telecommunication, data protection, privacy, or other laws or regulations.
      3. The User agrees to conduct all due diligence and obtain legal advice to ensure their use of the Service complies with all such laws and regulations. VoiceDrop disclaims any liability for the User’s non-compliance with applicable legal requirements.
   3. Prohibited Activities:
      1. The User is expressly prohibited from utilizing the Service for any unlawful purposes, including but not limited to the transmission of material that is illegal, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable or that breaches the rights of others.
      2. The User shall not engage in any activity that infringes upon the intellectual property rights of others, including the unauthorized use of copyrighted or trademarked material.
      3. Any breach of this clause may result in immediate suspension or termination of the User’s access to the Service, legal action against the User, and the User may be held liable for any damages caused by such breach.
6. Limitation of Liability
   1. Measures to Prevent Unauthorized Voice Cloning and Content Monitoring:
      1. VoiceDrop represents that it implements various measures and protocols designed to prevent unauthorized voice cloning and to ensure that voice clones are not created from individuals who have not provided explicit consent. These measures may include, but are not limited to, identity verification processes, consent verification procedures, and other technological and procedural safeguards.
      2. Additionally, VoiceDrop endeavors to monitor the content transmitted through its ringless voicemail services to ensure compliance with applicable legal standards and community guidelines. However, due to the volume of content and the nature of electronic communication, VoiceDrop’s ability to monitor and review all content is limited.
   2. Limitation of VoiceDrop’s Liability:
      1. Notwithstanding VoiceDrop’s efforts to prevent unauthorized use of voice cloning technology and to monitor content, the User acknowledges and agrees that VoiceDrop is not responsible for any unauthorized voice cloning or for the content of the messages sent using its Service. The responsibility for ensuring that all voice cloning is authorized and that content complies with all applicable laws and regulations rests solely with the User.
      2. VoiceDrop shall not be held liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from the unauthorized use of voice cloning, the nature of the content transmitted through its services, or the misuse of its services by any User or third party.
      3. This limitation of liability applies to all claims, damages, and losses, regardless of the legal theory on which they are based, including but not limited to claims of negligence, breach of contract, infringement, or any other statutory or common law claims.
   3. User’s Responsibility and Indemnification:
      1. The User agrees to assume full responsibility and liability for any and all consequences, legal or otherwise, arising from their use of VoiceDrop’s services, including but not limited to the creation and dissemination of voice clones and the content of messages sent using the Service.
      2. The User agrees to indemnify and hold harmless VoiceDrop, its affiliates, officers, agents, and employees from any claim, suit, action, demand, or damages, including reasonable attorneys’ fees, made or incurred by any third party due to or arising out of the User’s breach of this Agreement, improper use of the Service, or violation of any law or the rights of a third party.
7. Service Modification and Termination
   1. VoiceDrop reserves the right to modify, suspend, or discontinue the Service (or any part or content thereof) at any time with or without notice to the User. 
   2. The Company also reserves the right to terminate or suspend User access to the Service for any breach of these Terms or for any other reason at the Company’s sole discretion.
8. Privacy and Data Security
   1. VoiceDrop is committed to maintaining the confidentiality and security of User data. Our practices related to data collection, processing, and storage are outlined in the Privacy Policy, which is incorporated into these Terms by reference.
9. Intellectual Property Rights
   1. All intellectual property rights associated with the Service, including but not limited to copyrights, trademarks, patents, trade secrets, and any other proprietary rights, are owned by or licensed to VoiceDrop. 
   2. Unauthorized use of VoiceDrop’s intellectual property is strictly prohibited.
10. Dispute Resolution
    1. In the event of any dispute, claim, or controversy arising out of or in relation to this Agreement, including but not limited to its breach, termination, enforcement, interpretation, or validity, such disputes shall be resolved exclusively through judicial proceedings.
    2. The parties expressly waive the right to resolve disputes through arbitration. Instead, they agree to submit to the exclusive jurisdiction of the courts of Israel for the resolution of any such disputes.
    3. Each party agrees to bear its own costs in relation to any such judicial proceedings, unless otherwise determined by the court.
11. Governing Law
    1. This Agreement and any dispute arising out of or related to it shall be governed by and construed in accordance with the laws of Israel, without giving effect to any choice or conflict of law provision or rule.
    2. Any legal suit, action, or proceeding arising out of, or related to, this Agreement shall be instituted exclusively in the courts of Israel, notwithstanding any conflicts of law principles.
12. Contact Information
    1. VoiceDrop provides a dedicated live chat support feature for the convenience of its Users. This feature is accessible through the VoiceDrop platform, typically located in the bottom right corner of the user interface.
    2. Users are encouraged to utilize this live chat feature for immediate assistance with questions, concerns, or need for clarifications regarding these Terms or any aspect of the Service.
    3. VoiceDrop commits to responding to all inquiries received through the live chat within 24 to 48 hours under normal circumstances. However, Users are advised that in very rare instances, such as technical difficulties, high inquiry volumes, or unforeseen circumstances, response times may exceed this window.
    4. In the event of delayed responses, VoiceDrop will endeavor to update the User regarding the status of their inquiry and provide an estimated time frame for resolution.
    5. Users seeking to contact VoiceDrop for matters that require detailed or extensive discussion are advised to use the live chat feature to initiate contact, following which a more suitable communication channel may be established if necessary.
13. Amendments and Waiver
    1. VoiceDrop reserves the right to amend these Terms at any time. Any waiver of any provision of these Terms will be effective only if in writing and signed by VoiceDrop.
14. Severability
    1. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions of these Terms will remain in full force and effect.
15. Entire Agreement
    1. This Agreement, including any and all attachments and appendices herein, constitutes the sole and entire agreement between VoiceDrop and the User regarding the subject matter contained herein. It supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.
    2. Any amendments, modifications, or supplements to this Agreement must be expressly agreed upon in writing and signed by duly authorized representatives of both VoiceDrop and the User. No verbal agreements or informal written communications shall be considered valid amendments to this Agreement.
    3. In the event an official amendment is made, it must be attached to this Agreement, and both documents shall be read as one legally binding contract. The terms of such an amendment will prevail over any conflicting terms in this Agreement to the extent of the conflict.
    4. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

16. Service Availability and Limitations
    1. VoiceDrop does not guarantee uninterrupted or error-free operation of the Service and shall not be liable for any service interruptions, including, but not limited to, system failures or other interruptions that may affect the receipt, processing, completion, or settlement of Service transactions.
    2. The Company reserves the right to limit the availability of the Service to any person, geographic area, or jurisdiction and may exercise this right on a case-by-case basis.
17. User Content
    1. Users retain all rights to the content they submit, post, transmit, or display on or through the Service, including but not limited to voice recordings, messages, and personal information (“User Content”).
    2. Users grant VoiceDrop a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, modify, publish, and distribute User Content in connection with the Service.
18. Indemnification
    1. As a supplemental and complementary provision to Clause, “Limitation of Liability”, Users agree to indemnify, defend, and hold harmless VoiceDrop, its affiliates, officers, directors, employees, agents, licensors, and suppliers (“Indemnitees”) from and against all claims, damages, obligations, losses, liabilities, costs (including, without limitation, attorney’s fees), or debt, and expenses arising from:
       1. The User’s use of and access to the Service, including any data or content transmitted or received by the User;
       2. The User’s violation of any term of these Terms, including without limitation, the breach of any of the representations and warranties contained herein;
       3. The User’s violation of any third-party right, including without limitation any right of privacy, publicity rights, or Intellectual Property Rights;
       4. The User’s violation of any applicable law, rule, or regulation;
       5. Any claim or damages that arise as a result of any of the User Content or any content that is submitted via the User’s account; or
       6. Any other party’s access and use of the Service with the User’s unique username, password, or other appropriate security code.
    2. The indemnification obligations under this clause are in addition to any liabilities the User may have under the “Limitation of Liability” clause or under any other provision of these Terms or applicable law.
19. Force Majeure
    1. VoiceDrop shall not be liable or responsible to the User, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement, when and to the extent such failure or delay is caused by or results from acts beyond the reasonable control of VoiceDrop. This includes, but is not limited to:
       1. Acts of God, such as fires, floods, earthquakes, hurricanes, or other natural disasters;
       2. War, riot, terrorism, civil war, insurrection, invasion, or military or usurped power, or confiscation by governmental authorities;
       3. Infections, epidemics, pandemics, quarantine restrictions, or public health emergencies, acknowledged or declared as such by any relevant authority;
       4. Strikes, lockouts, or other industrial disturbances;
       5. Mechanical, electronic, or communications failure or degradation, including but not limited to hardware or software failures, Internet outages, telecommunications infrastructure failures, or other technology disruptions;
       6. Acts or omissions of any governmental authority, including but not limited to the imposition of an embargo, export or import restriction, quota, or other restriction or prohibition, or any failure to issue a necessary license or consent;
       7. National or regional emergency; and
       8. Other similar events beyond the reasonable control of VoiceDrop that prevent or hinder the performance of obligations under this Agreement.
    2. VoiceDrop shall endeavor to notify the User of any such force majeure event and its expected duration as soon as reasonably practicable.
    3. During the period of delay or inability to perform due to such force majeure events, the obligations of VoiceDrop under this Agreement will be suspended. VoiceDrop shall resume the performance of its obligations as soon as reasonably practicable after the removal of the cause.
    4. In the event that the force majeure event continues for a prolonged period, VoiceDrop reserves the right to terminate this Agreement without liability, upon notice to the User.
20. Changes to the Service
    1. VoiceDrop reserves the right to make changes to the design, functionality, and content of the Service at any time without prior notice.
21. Third-Party Services and Content
    1. The Service may contain links to third-party websites, services, and advertisements for third parties (collectively, “Third-Party Services”). Such Third-Party Services are not under the control of VoiceDrop, and the Company is not responsible for any Third-Party Services.
22. Termination by User
    1. Users may terminate their agreement with VoiceDrop at any time. It is the sole responsibility of the User to terminate their paid subscription if they decide to discontinue the use of the Service.
    2. Termination of use by the User does not require formal written notification to VoiceDrop. However, the User must actively cancel their subscription through the designated mechanism provided within the Service platform or as otherwise instructed by VoiceDrop.
    3. VoiceDrop will not issue refunds or be accountable for any payments made subsequent to the User’s cessation of Service usage if the User has not formally canceled their subscription in accordance with the prescribed procedures.
    4. The User acknowledges and agrees that the responsibility for monitoring and managing their subscription status, including timely cancellation, lies entirely with them. VoiceDrop shall bear no liability for charges incurred due to the User’s failure to cancel their subscription in a timely manner.
    5. Any fees paid prior to the effective date of termination are non-refundable, and the User will remain liable for any charges incurred up to and including the day of termination.
    6. Upon termination of their agreement with VoiceDrop, the User is obligated to settle any outstanding debts or payments due to VoiceDrop. This includes, but is not limited to, any unpaid subscription fees, overuse charges, or other incurred costs that are pending at the time of termination.
    7. The User authorizes VoiceDrop to charge any such outstanding amounts to the credit card or other payment methods on file with VoiceDrop. This authorization is a part of the User’s agreement to use the Service and remains valid until all owed amounts are fully paid.
    8. In the event that VoiceDrop is unable to process these charges via the User’s credit card or other payment methods on file, the User will be notified and required to provide an alternative method of payment. Failure to settle outstanding debts may result in additional actions, including but not limited to, referral to a collection agency or legal proceedings.
    9. It is the User’s responsibility to ensure that all billing information on file with VoiceDrop is current and accurate to facilitate the settlement of any final charges upon termination of the Service.
    10. VoiceDrop reserves the right to take all necessary legal and administrative actions to recover any unpaid balances from the User. The User agrees to bear any additional costs, including attorney fees and collection costs, which may be incurred by VoiceDrop in the process of recovering these debts.
23. Assignment
    1. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by the User without VoiceDrop’s prior written consent, but may be assigned by VoiceDrop without restriction.
24. Feedback and Suggestions
    1. Users may submit feedback, ideas, or suggestions (“Feedback”) regarding the Service. By submitting any Feedback, Users grant VoiceDrop the right to use the Feedback without any obligation or compensation to the User.
25. User Account and Security
    1. Users are responsible for maintaining the confidentiality of their account information, including passwords. Users agree to notify VoiceDrop immediately of any unauthorized use of their account or breach of security.
    2. VoiceDrop will not be liable for any loss or damage arising from the User’s failure to comply with this section.
26. Advertising and Promotions
    1. VoiceDrop may run advertisements and promotions from third parties on the Service. Your business dealings or correspondence with, or participation in promotions of, advertisers other than VoiceDrop, and any terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third party.
    2. VoiceDrop is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of third-party advertisers on the Service.
27. Modifications to the Agreement
    1. VoiceDrop reserves the right, at its sole discretion, to modify or replace any part of this Agreement at any time. It is the User’s responsibility to check this Agreement periodically for changes. Your continued use of or access to the Service following the posting of any changes to this Agreement constitutes acceptance of those changes.
28. Warranty Disclaimer
    1. The Service is provided “as is” and “as available” and without warranties of any kind either express or implied. VoiceDrop does not warrant that the Service will be error-free or uninterrupted.
29. International Use
    1. VoiceDrop’s services are currently available exclusively within the United States. The User acknowledges and agrees that the Service is not designed for, nor intended to be used outside of the United States.
    2. Consequently, VoiceDrop makes no representations or warranties that the Service is appropriate or available for use in locations outside of the United States. Access to and use of the Service from territories where the content or provision of the Service is illegal, unauthorized, or penalized in any form is expressly prohibited.
    3. Users are responsible for compliance with all local laws and regulations when attempting to access the Service from outside the United States. VoiceDrop shall bear no responsibility or liability for any User’s attempt to access or use the Service in jurisdictions where it is not permitted or where it does not comply with local laws.
    4. VoiceDrop reserves the right to limit or fully restrict access to the Service from any geographic region or jurisdiction at its sole discretion. Until further notice, the Service shall be deemed available only within the geographical boundaries of the United States.
30. Age Restriction
    1. The Service is intended for use by individuals 18 years of age or older. The Service is not intended for use by individuals under the age of 18.
31. Reporting Violations
    1. Users are encouraged to report any violations of this Agreement to VoiceDrop as soon as they become aware of them.
32. Survival
    1. All provisions of this Agreement which, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Additional Resources

• Privacy Policy
• Ethics Policy
• Diversity Policy
• Terms of Service