If you’re evaluating modern sales CRMs built specifically for high-performing sales teams, Close is almost certainly on your shortlist.
Known for its sales-first design, built-in calling, SMS, and automation, Close positions itself as a productivity engine for inside sales teams looking to close more deals faster with fewer tools.
But how does Close pricing actually work, and which plan delivers the best value for your business?
In this in-depth guide, we’ll walk through Close’s pricing structure, what features you get at each tier, and how it compares to alternative sales CRMs on the market.
By the end, you’ll know exactly whether Close aligns with your sales goals and budget.
What Is Close?
Close (formerly Close.io) is a sales CRM designed specifically for inside sales teams that prioritize calling, follow-ups, and deal velocity.
Unlike traditional CRMs that focus heavily on data entry and customization, Close is built for inside sales teams that rely on high-volume outreach, fast follow-ups, and clear pipeline visibility rather than long, complex sales cycles.
Instead of relying on third-party integrations for core sales actions, Close offers native:
- Calling and power dialing
- SMS and email automation
- Sales sequences
- Pipeline management
- Reporting and forecasting
This makes Close especially popular among:
- SaaS sales teams
- Startups and scale-ups
- Remote sales teams
- Outbound-focused SDR teams
- Agencies and consultancies
Close’s philosophy is simple: everything a salesperson needs should live in one place.
Before we dive into the exact numbers, if you are curious about how this platform actually performs for real sales teams, check out our comprehensive Close CRM Review to see what users love (and hate) about it.
Close Pricing Plans Overview
Close offers four primary pricing tiers, designed to scale with team size and sales complexity:
- Startup
- Professional
- Enterprise
- Custom (for large organizations)
Before breaking down each plan, here are a few key pricing notes:
- Pricing is per user, per month
- Discounts are available with annual billing
- There is a free trial available on most plans
- Phone numbers and calling minutes may be billed separately, depending on usage
Let’s examine each plan in detail.
Startup Plan
Price
- $35 per user/month (billed annually)
- $49 per user/month (billed monthly)
Free trial:
Yes
Key features included
- Core CRM functionality
- Built-in calling and SMS
- Email syncing (Gmail & Outlook)
- Basic sales pipelines
- Contact and lead management
- Task tracking
- Limited reporting
The Startup plan is designed for small teams or early-stage startups that need a sales CRM without unnecessary complexity.
It delivers Close’s core experience, calling, emailing, and deal tracking without advanced automation or analytics.
For solo founders or small outbound teams just getting started, this plan offers a clean, focused sales workflow at an accessible price point.
However, growing teams may quickly outgrow their limitations around automation and reporting depth.
Professional Plan
Price
- $99 per user/month (billed annually)
- $109 per user/month (billed monthly)
Free trial
Yes
Everything in Startup, plus
- Power dialer
- Call coaching tools
- Advanced reporting
- Sales sequences (email + task automation)
- Custom activity views
- Workflow automation
- Predictive dialing support
The Professional plan is where Clos really shines for serious outbound sales teams.
With automation, sequencing, and a built-in power dialer, teams can execute outbound campaigns at scale without depending on third-party calling tools.
Sales managers also gain access to deeper insights, making it easier to track rep performance and optimize conversion rates.
This plan is ideal for teams actively scaling outbound sales and looking to standardize their sales motion.
Enterprise Plan
Price
- $139 per user/month (billed annually)
- $149 per user/month (billed monthly)
Free trial
Limited / demo-based
Everything in Professional, plus
- Advanced role permissions
- Custom reporting and dashboards
- Priority support
- Enhanced security controls
- Dedicated onboarding assistance
- API access and higher limits
The Enterprise plan is built for larger sales organizations with complex workflows, multiple teams, and higher compliance requirements.
It offers more control, customization, and visibility, making it easier for leadership teams to manage performance across departments.
If your sales organization relies heavily on reporting, forecasting, and structured access controls, this tier provides the flexibility needed at scale.
Pros and Cons of Close
Pros
- Sales-focused CRM with minimal friction
- Built-in calling, SMS, and email
- Excellent outbound workflows
- Clean, intuitive user interface
- Strong automation and sequencing
- Strong automation and sequencing for outbound teams built specifically for high-volume sales calls
Cons
- No free forever plan
- Phone usage costs may add up
- Limited customization compared to legacy CRMs
- Not ideal for non-sales-heavy teams
If these pricing tiers feel a bit too steep or the platform lacks the specific features your team needs, don’t worry. You can explore our detailed guide on the top Close CRM Alternatives to find a platform that perfectly fits your budget and sales motion.
The Best Alternative for Close CRM in terms of AI voice agents and ringless voicemails
If your strategy relies less on live agents handling every dial manually and more on automated outreach via AI voice or ringless voicemails, Close CRM might be an over-engineered (and overpriced) solution for your specific needs.
To get a Power Dialer in Close, you pay nearly $100 per user. If yoy want to deliver messages at scale, this is where VoiceDrop shines.
VoiceDrop is tailored for outbound marketing teams, lead-generation agencies, and recruiters who need to scale their touchpoints without increasing their headcount. It focuses on delivering messages directly to prospects via automated voice campaigns and ringless voicemail.
With pricing starting at just $95 per month (total, not per user), VoiceDroletses sends up to 1,000 ringless voicemail per month. Their ENTERPRISE options offer industry-leading scalability at competitive rates.
Features of VoiceDrop include:
- Caller ID preservation (use your own number)
- Unlimited active campaigns
- AI Voice Cloning technology
- Smart number rotation
- Delivery to mobile and landlines
- Seamless integrations via API, Zapier, & Make
- Close CRM integration support
- Rollover credits for unused voice units
- Global language support
- Smart Delivery Scheduling™
- AI-driven response detection
You gain access to a complete suite of automation tools, plus a 7-day free trial to experience why VoiceDrop is the preferred tool for high-volume, automated outreach campaigns that don’t require a live rep on every call.
FAQ’s
Does Close offer a free trial?
Yes, Close provides a free trial on most plans, allowing teams to test core features before committing.
Are calling minutes included?
Calling functionality is built in, but phone numbers and usage-based calling costs may be billed separately depending on volume and region.
Can I upgrade or downgrade plans?
Yes, Close allows plan changes as your team grows or your needs evolve.
Is Close suitable for remote sales teams?
Absolutely, distributed and remote-first sales organizations widely use closens.
