VoiceDrop enables businesses to send personalised ringless voicemails, creating a direct yet non-intrusive way to connect with clients. At the same time, Customerly.io transforms customer communication with its AI-driven platform. It offers live chat, marketing automation, and clients satisfaction tools. These tools elevate customer engagement and support.
By integrating these powerful platforms through Zapier, businesses can create an effective, automated workflow. They can utilise Customerly.io’s interaction insights to trigger timely voicemail campaigns, ensuring a seamless and engaging customer experience. This connection empowers companies to enhance follow-ups, drive engagement, and optimise their operations.
How to Integrate VoiceDrop with Customerly.io Using Zapier:
- Sign up for VoiceDrop (Sign up now).
- Subscribe to Zapier.
- Link VoiceDrop and Customerly.io.
- Create a Zap.
- Set up a Customerly.io trigger (e.g., a specific client action in Customerly.io triggers a voicemail from VoiceDrop).
- Launch targeted ringless voicemail campaigns based on Customerly.io insights.
How You Can Use VoiceDrop with Customerly.io:
- Customer Onboarding Ensure a smooth start for new users.
Trigger: A new customer signs up via Customerly.io.
Action: VoiceDrop sends a voicemail welcoming them and explane how to get started with your product or service. - Support Ticket Follow-Ups Enhance clients satisfaction by closing the loop.
Trigger: A support ticket is resolved in Customerly.io.
Action: VoiceDrop sends a voice message thanking and offering further assistance if needed. - Survey Invitations Gather valuable feedback to improve your services.
Trigger: Customerly.io creates an NPS or in-app survey.
Action: Use VoiceDrop to send a voice message inviting client to participate in the survey. - Promotion Campaigns Drive engagement with timely offers.
Trigger: Identifies a high-value client segment.
Action: VoiceDrop sends a voice message with a special promotion tailored to the segment. - Re-Engagement Campaigns Win back inactive clients.
Trigger: Customerly.io flags a client as inactive.
Action: VoiceDrop sends a voicemail with a personalised offer or incentive to re-engage them.
Key Features and Benefits of Customerly.io:
- AI-Powered Live Chat: Provides real-time query resolution using Aura, Customerly AI chatbot, improving response times and allowing support teams to focus on complex issues.
- Marketing Automation: Offers tools like smart workflows and audience segmentation to deliver tailored campaigns at the right time.
- Help Center Software: A self-service help centre enables to resolve issues independently, reducing the volume of support tickets.
- Satisfaction Surveys: Features in-app surveys and NPS tools to gather real-time feedback and improve experience.
- Multilingual Support: Delivers service in multiple languages, making it suitable for a global audience.
- Integrations: Seamlessly integrates with CRMs, marketing platforms, and other tools to streamline operations.
- Customisable Dashboards: Offers detailed reporting and analytics dashboards, enabling teams to track performance and improve strategies.
- Enhanced Engagement: AI-driven tools ensure personalised, timely communication, fostering stronger relationships with.
- Improved Efficiency: Automating repetitive tasks allows teams to focus on high-value activities.
- Cost Reduction: Reduced support ticket volumes and streamlined workflows lower operational costs.
- Scalable Solution: Designed to grow with your business, handling increasing client interaction volumes effortlessly.
- Global Accessibility: Multilingual capabilities make it easy to provide excellent service to international.
- Actionable Insights: Detailed analytics help businesses make data-driven decisions to improve services and increase revenue.
- Increased Satisfaction: Quick responses and proactive support improve the overall experience.
How Customerly.io and VoiceDrop Work Together:
By combining these engagement tools of Customerly.io with the personalised communication capabilities of VoiceDrop, businesses can achieve unparalleled efficiency in their operations. Together, these platforms create a seamles journey, increase satisfaction, and strengthen relationships at every stage.
By leveraging VoiceDrop direct communication features with Customerly.io advanced support and engagement tools, businesses can unlock new levels of impact and operational efficiency. Book a demo or get started for free today!
